We have resolved the issue regarding initial delays when making outbound calls from VoIP devices on vConsole. We apologize for this inconvenience, and will monitor this throughout the evening. Thank you for your patience!
Posted Jun 17, 2019 - 17:37 PDT
We have identified the issue with outbound VoIP calls from vConsole and are working to resolve it. We appreciate your patience in this and apologize for the inconvenience.
Posted Jun 17, 2019 - 16:30 PDT
We are continuing to investigate this issue with vConsole outbound calls via VoIP devices.
Posted Jun 17, 2019 - 15:11 PDT
We are currently investigating this issue.
Posted Jun 17, 2019 - 13:13 PDT
We are currently investigating an issue where vConsole calls placed Outbound from VOIP phones experience about a 30 second delay before connecting. We are moving to resolve this issue ASAP - Inbound calls do not appear to be affected.